Claim Information
If
you need to file a claim, you will need to speak directly with us.
Please call us at 513-381-1919 to tell us about your claim and guide
you through the process.
We are unable to process claims online, via email or through voice mail messages. If our offices are closed please leave a message and we will return your call the next business day. If you do have an urgent need after hours, please call 513-381-1919 and you will get emergency contact information through our message system.
If your claim is regarding an automobile collision, file a police report and keep a copy of it. Do not admit fault or offer to pay for injuries or damages. It could jeopardize your coverage.
In the event of home damage, make whatever temporary repairs needed to protect you, your home and family from additional damage or from injury. These repairs are generally covered by your policy.
We are unable to process claims online, via email or through voice mail messages. If our offices are closed please leave a message and we will return your call the next business day. If you do have an urgent need after hours, please call 513-381-1919 and you will get emergency contact information through our message system.
If your claim is regarding an automobile collision, file a police report and keep a copy of it. Do not admit fault or offer to pay for injuries or damages. It could jeopardize your coverage.
In the event of home damage, make whatever temporary repairs needed to protect you, your home and family from additional damage or from injury. These repairs are generally covered by your policy.